Your Rights
Under the Consumer Guarantees Act 1993 (New Zealand), you have rights if goods are faulty, not as described, or unfit for purpose.
Refund Policy
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Returns
You may return unused, unopened products within 14 days of receipt for a full refund. The product must be in its original packaging. Contact us at info@valtoranzak.world to initiate a return.
Refund Process
Once we receive and verify the returned product, we will process your refund within 14 business days. Refunds are made to the original payment method.
Faulty Products
If you receive a faulty or damaged product, contact us immediately. We will arrange a replacement or full refund at no extra cost.
Contact
For refund requests: info@valtoranzak.world. Address: 68 Weld Street, Linton, Palmerston North 4472, New Zealand.